Pricing & Ordering Information

Pricing        ***Please call for prices - (615) 797-6040***

While individual prices vary by subject matter, a DVD’s cost at full retail can generally be recouped in 2-6 appliances. Individual titles may be ordered but substantial discounts apply to set purchases.  We ask that you either call us or supply us with your phone number(s) so that we may call you to discuss your particular needs and thereby offer you the best pricing available. We do not sell our mailing lists or client’s phone numbers to any other companies and they are kept confidential. Prices are subject to change without notice.

Payment

All orders must be prepaid in U.S. funds.  Tyler Orthodontics accepts Mastercard, Visa, American Express, Discover, money orders, and personal or company checks.  Sorry, we do not accept C.O.D. orders.  Tennessee orders must add sales tax. Checks should be made payable to:

Tyler Orthodontics   and mailed to
P.O. Box 754
White Bluff, TN 37187-0754

We make every attempt to work with anyone desiring to purchase our DVDs and do offer some financing. Financed orders require a credit check and additional forms. Please call for details.

Shipping
 
Shipping charges are added to all orders.  Charges shown here are for domestic (U.S.) orders only.  All others see Foreign Orders below for details.  Most credit card orders are shipped within 2-3 days via insured first class priority or postal air mail and require a signature upon delivery.  Orders prepaid by check require additional time for check processing before shipping.  We make every effort to keep all titles in stock and will notify by phone or e-mail if a title must be backordered. In that case, we will also provide the anticipated delivery time.

Shipping and Handling Charges for U.S.orders only:

Orders from    $     0.00 - $  500.00   =     $15.00
                       $   500.01 - $1,000.00  =    $20.00
                       $1,000.01 - $1,500.00   =     $25.00
                       $1,500.01 - $2,000.00   =     $30.00
                       $2,000.01 - $   +          =    $35.00

Foreign Orders

All shipments are made in NTSC (American VHS) format unless otherwise specified. The cost of PAL or SECAM conversion is $25.00 per DVD. Should you order a two-DVD title, the cost of conversion would be $50.00. PAL and SECAM DVDs are a “special order” item and take additional time to receive. If several titles are desired, it may become more cost effective for the customer to purchase an American NTSC format VCR and electrical adapter. DVDs are not returnable for any reason other than to be replaced due to a DVD defect.
Shipping charges are added to all orders.  Foreign shipping charges vary greatly and are computed for each order. Since running times vary, each DVDcassette contains a different amount of actual DVD. Therefore the longer running titles weigh more and will cost more to ship. If paying with other than credit card, please call or write for exact shipping costs.
Delivery for foreign orders varies greatly depending on format ordered and location.  Please allow additional time for delivery (usually no more than four to six weeks from date of order).

Warranty

We use an independent duplication house and all DVD shipments are warranted for a period of 30 days against defect at time of purchase.  Defective DVDs will be replaced upon return (applies to all formats).  No refunds will be issued for defective DVDs   In case of a defective DVD(s),  you must call in order to receive a RMA (return material authorization) number and shipping instructions prior to returning. Returns without an RMA number will be refused. Upon receipt of the defective product, we will ship your replacement DVD and reimburse you for reasonable shipping costs (including appropriate insurance required) incurred for the return.  To receive a RMA number, please call (615) 797-6040.

Return Policy

Current duplication technology has forced us to choose a no return policy (other than for defective DVD replacement). Inasmuch as we are selling education, the consumer has, in effect, received that education upon viewing the DVDs.  We recommend reading the detailed DVD descriptions, testimonials and independent DVD reviews prior to purchase. We offer a 5-minute DVD demo to help the consumer make an informed choice.  Customer references are also available upon request.


Ortho Demo DVD

A 5-minute DVD overview of all 21 instructional titles including a few seconds of actual footage from each title.  Not an instructional DVD but designed to show the viewer the production quality and style of the DVD series.

A payment is required for each demo ordered to cover actual distribution costs. Subsequent orders for any instructional DVD(s) placed within 30 days will be given a credit for demo purchase..

 

Contact us for more information

Erin Tyler
Tyler Orthodontics
P.O. Box 754
White Bluff, TN 37187-0754

Phone: (615) 797-6040
 

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